Success Stories
Creating future-proof leadership skills
Client
Mitsubishi UFJ, MUFG Bank
Services
Consultation, Workshop
A recent study found that over 60% of leaders struggled with business crises during the pandemic. For this client, over 80% of leaders lacked confidence in managing remote teams and felt out of control during emergencies.
The Challenge
It's crucial to equip all leaders with future-ready skillsets. We collaborated with Organizational Change Management, HRBPs, and Learning and Development teams to build a strategy and framework of role expectations for both leaders and employees in this new business environment. We designed and scaled training solutions, creating assets for a quick transition, addressing current needs, managing teams, and tracking progress.
The Strategy
The Results
95%
Leaders now have the tools to manage remote teams effectively and feel confident in their leadership.
100%
Leaders now clearly understand how to manage their teams and their leadership expectations.
Leaders established a healthy team management routine within 4 weeks of strategy deployment.
90%
Increasing team effectiveness using Insights Discovery®
Client
Expedia Group
Services
Insights Discovery®
This group, like many of our clients, faced communication and collaboration challenges due to diverse work styles and personalities. These differences led to misunderstandings and conflicts, impacting team effectiveness. To improve engagement, satisfaction, and dynamics, we needed to establish continuity and a common language.
The Challenge
The company adopted the Insights Discovery® framework to assess personality types and enhance self-awareness. Employees attended workshops on the four personality types and their impact on teamwork and communication. Teams used these insights to create tailored collaboration strategies, leveraging individual strengths. Team-building activities were designed to meet specific needs and improve effective collaboration.
The Strategy
The Results
Increased Performance & Growth: Enhanced personal development boosts job satisfaction, engagement, and team growth.
Increased Collaboration: Teams reported greater synergy, improved conflict resolution, heightened productivity, and better goal alignment.
Increased Engagement Scores: More inclusive and supportive culture, positively impacting overall morale.
Building team communication with self-awareness
Client
Bright Hope Community Center
Services
Workshop
Merging two organizations with different cultures, leadership styles, and goals is challenging. About half of change initiatives fail, with only 34% reporting clear success (2021). This client needed to unite these differences to benefit their community, non-profit, and those they serve.
The Challenge
In any merger, organizations need clarity on change impacts to leadership, staff, culture, and daily functions. They needed help in creating awareness in knowing where they are at and communicating where they want to be. We facilitated a full-day workshop on communication styles for 16 leaders and staff, teaching them tools to adapt and effectively communicate changes, ideas, and feedback.
The Strategy
The Results
Staff found their communication style profiles 100% accurate, detailing barriers and effective approaches for engaging with others.
97%
90%
Staff agreed the workshop was a crucial starting point for change conversations, feedback, ideation, and brainstorming, essential for the organization's future success.
Implementing a performance management system
Client
Vineyard of Hope
Services
Consultation, Workshop
Globally, 92% of employees want frequent feedback, and 50% strongly agree they understand their roles at work (2023 Clear Company). This client lacked a structured feedback process, formal evaluations, and clear organizational and performance goals.
The Challenge
We implemented a custom Performance Development Process, including 5 training sessions for feedback and coaching, and established formal performance evaluation systems. We recreated job descriptions for 27 roles, defined essential competencies, and facilitated two goal ideation sessions. We are currently in our implementation phase of performance evaluations.
